Keeping IT in-house can cause staffing headaches and drain investment from other areas, but outsourcing has its own set of risks – from regulatory responsibility to data security oversight and maintenance of on-site systems. Increasingly though, to keep pace with digitally-native challengers, using third party providers for IT infrastructure and cloud-based platforms is crucial to gain and retain customers and clients.
This roundtable examined the various due diligence questions businesses should ask, debated the pros and cons of different strategies being used, and assessed the threats posed by political upheaval, cyber criminals and compliance.